The role of Head of Client Services is to be the primary interface between MasonBreese and our existing/potential clients. You will be the senior manager responsible for all external relations, engagements and placements, reporting directly to the Board of Directors.
The holder will also be responsible for all business development, client relationship management, marketing, sponsorship and the positive projection of the MasonBreese brand across each of the markets that we operate within (Jersey, UK, Isle of Man, Switzerland).
You will be an excellent relationship manager with strong people skills, excellent business acumen and a high level of commercial awareness.
The primary objective of the Head of Client Services is to ensure MasonBreese continues to offer a first-class service to our clients, broadens and deepen these existing client relationships, whilst developing new ones in each of our core markets.
The key job functions for the Head of Client Services role are:
Primary contact for all MasonBreese’s key client relationships (Relationship Management)
Summary of the opportunity
MasonBreese Digital is looking to appoint a Business Lead, to build the current small team and to help achieve their significant growth potential. The appointee will have the opportunity to shape the local business, develop the P&L, recruit, and build the business across all the MasonBreese jurisdictions.
The MasonBreese team will support with funding, leads, training and inclusion in the wider MasonBreese decision making groups and processes.
This position has explicit responsibility for the MasonBreese Digital P&L and new business development.
MasonBreese has always sought to change the paradigms in which we work rather than merely accepting limits placed by competitors or the wider market. The opportunity set out here, is entirely aligned with this approach.
The person appointed to this role will be responsible for helping to define the MasonBreese Digital strategy. It will include P&L, product, headcount and customer measures.
Skills and experience
The role requirements are as follows:
. Strong local network to facilitate Business Development
. Personable and approachable manner, to cultivate trust in colleagues and clients
. A deep knowledge of the Digital sector, tools, automation and technology
. Ability to recruit new colleagues who have a strong fit with the MasonBreese culture, to lead their development,
. Ability to resolve challenges – client and colleague – as they arise, and to seek help from the wider MB team when needed
. Understanding of relevant local legislation and its application
Both client and internal projects, management initiatives may present a requirement to travel. MasonBreese is aware that this can be challenging and always seeks to accommodate individual’s personal situations.
MasonBreese expects all members of the team to stay up to date with relevant training and will regularly mandate specific training courses and materials which must be completed
If you would like to apply for this position please submit your CV and details below.
At MasonBreese we understand that when you’ve been in a role for a period of time, it can feel stagnant and unfulfilling. What if you could change career and earn a competitive salary whilst working towards achieving a professional qualification funded by us?
Do you have leadership ability? Are you well organised, analytical and a strong communicator? Are you committed to learning new skills and have an interest in projects? If you have answered yes to the above questions then MasonBreese could be well suited to you.
This is an opportunity to become part of the next generation of Change Management Professionals.
At MasonBreese we offer a wide range of employment opportunities for both graduates and professionals within the Change Management industry. Get in touch today to arrange a chat with one of our team members.
MasonBreese is committed to fulfilling its legal obligations within the provisions of the Data Protection (Jersey) Law 2018 (”DPL”).
The personal data we collect from candidates is necessary to help in the recruitment process. This data includes information such as your name, address, email address, and career and education history, as well as your nationality and right to work within various jurisdictions.
We collect and process sensitive personal data only so far as is necessary to ensure that we conform to legal requirements and meet our contractual commitments.
The personal and sensitive personal data will be stored, processed and used by us to enable you to submit your CV and to facilitate the recruitment process and assess your data against vacancies which we judge may be suitable for you.
By accessing our website and submitting your CV you will be deemed to have accepted our use of your data as set out in this Privacy Notice.
How long will we keep your personal data?
We will hold your information for as long as is necessary to comply with our statutory and contractual obligations and in accordance with our legitimate interests as a data controller.